Administration


Job Title: EVENT RECEPTIONIST

Location: Lynnwood Convention Center (Lynnwood, WA)
Department: Operations
Reports To: Front Desk Manager 
FLSA Status: Part-Time Hourly 


Summary: The Receptionist position is primarily a late afternoon, evenings, and weekends position; however, some morning shifts may be required. This position serves as the "First Impression" for the Lynnwood Convention Center and provides responsible administrative support for the facility. Work hours range from 4-20 hours per week, depending on event schedule.

Essential Duties and Responsibilities: (Including but not limited to the following)

  • Serve as the first point of contact for facility guests; function as receptionist
  • Maintain a friendly, inviting and professional image with patrons and staff
  • During events; monitor general activity and relay any client or guest requests to the appropriate event manager
  • Answers incoming phone calls; provides general information to callers; connects callers to the proper extensions
  • Prepare and maintain hard copy files; maintain electronic files and databases
  • Retrieve, open and distribute all mail
  • Update electronic reader board and LCD screens daily
  • Create internal signage for building and events daily
  • Update website calendar of events daily; other basic website maintenance as directed
  • Works part time/irregular hours; primarily late afternoon, evenings and weekends
  • Perform other duties as may be assigned

 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A background in clerical work, customer service and communications is required. A hospitality background is desired.

Education and/or Experience:

Associates degree from an accredited two-year college or equivalent.

 

Skills / Aptitudes:

  • Excellent organizational, planning and problem-solving skills
  • Ability to prioritize and to handle multiple projects simultaneously
  • Exceptional interpersonal skills
  • Exceptional communication skills both verbal and written, utilizing the English language
  • Professional presentation, appearance and work ethic
  • Ability to function successfully in a fast paced environment

Computer Skills: 
To perform this job successfully, an individual should have a strong working knowledge of computers and industry standard software systems, including standard Microsoft Windows operating based platforms such as Outlook, Excel, Word and Publisher.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

“SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor”

Position Open: January 18th - 31st